what is information technology technician job description?

We are looking for candidates with technical skills with the ability to solve problems for the role of IT Technicians. IT Technicians' responsibilities include being a point of reference for all IT-related questions at the customer level, responding to customer needs in a timely manner and ensuring customer satisfaction. run the best system, among other technical responsibilities.

information technology technician job description

IT technicians are expected to demonstrate good interpersonal skills as they interact with colleagues from various departments and levels of activity. They need to listen to their technical needs, understand their problems and find solutions.

IT Technician Tasks:

Install and configure hardware and software components to ensure ease of use.

Troubleshoot hardware and software problems.

Ensure that electrical safety standards are met.

Repair or restore damaged hardware.

Update the entire system to activate compatible software on all computers.

Install and update anti-virus software to ensure security at the user level.

Test and evaluate new software and hardware.

Support customers and be the first point of contact for error reporting.

Establish good relations with all departments and colleagues.

Perform daily backup operations.

Manage technical documentation.