Evaluate hardware and software outages using audit tools and customer input
Assemble
and reassemble tools to repair or replace worn parts and materials
Travel
to customer locations with a personal vehicle, manage your own daily route to
get to your location and messaging problem in time, and keep accurate time and
mileage records.
Educate
and train customers on paper and toner refills, basic problem-solving skills,
and easy solutions (e.g., stripes on copies are often the result of a scanner
glass based on an easily dirty scanner). ”No service call)
what
is a field service engineer
Provide
good customer service, listen carefully to customer concerns and address issues
for messenger satisfaction
Update
and maintain the tools specified for each manufacturer's specifications
No comments:
Post a Comment