Most IT professionals start out with customer service or desktop support positions, and many customer service employees work closely with desktop support, so it helps to know how to work with desktops, repair them and what you need to set one up. You can start by learning how to repair your own computer and then continue working in a customer service center. Some large companies have in-house desktop support, so you work for the company but still provide desktop support and customer service.
average
salary of a help desk technician
An
alternative to self-employment is to seek a certificate to help you achieve
your goals. There are two main qualifications to help you find a job: the A +
and the N + certificate. The A + certification is more about electronics and
computer literacy, and the N + certification is about the fundamental
importance of networks. Both will help you when looking for a new position and
are relatively easy to come by. If you'd rather put yourself in the hands of a
student, take a look at our combined A + / N + course and remove both
certificates in just 6 days! Fill out the form below for information on prices
and courses in our combined class:
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