Description of the work of a computer support specialist
Before you learn how to become a computer support
specialist, you need to understand what you are doing. Computer support
professionals troubleshoot and resolve a variety of computer and software
issues. They can work in a customer support environment or provide technical
support in the organization’s IT department. Professionals could work in a
variety of fields, including computer systems, telecommunications, finance, and
education services. Some professionals may be able to work from home, while
others may need to travel to clients ’homes to provide computer support. These
computer professionals often have to work erratically to meet the needs of
consumers.
Computer network support professionals
Computer network support professionals troubleshoot problems
with existing network systems, including local area networks (LANs) and
broadband networks (WANs). They perform testing and evaluation of network
systems and ensure the proper functioning of the system by completing routine
maintenance.
computer and
network technician
Computer user support professionals
A computer support professional provides technical
assistance. You can provide technical assistance in person, by phone, or
online. Computer support professionals can work with business customers or the
general public, depending on the company in which they work.
A computer support specialist provides technical support to
users of personal and business computers.
Computer user support specialist
Wondering how to be a computer support specialist? The
following table lists the main requirements for your computer
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