what does a field service engineer do?

Develop good communication skills.

Most employers expect employees to have advanced communication or messaging skills, as site service engineers can be the primary link between a company and a customer. Site service engineers need to know how to communicate effectively and explain complex processes simply. For degree-earning students, your general educational requirements may include communication courses or elective options.

what does a field service engineer do

Using a mobile office

Off-site service engineers may work off-site most of the time performing routine repairs, maintaining equipment, and showing customers how to use are results. So travel is frequent, often at short notice, so it's a hallmark of the profession. Site service engineers need to be able to use mobile office environment and equipment effectively to communicate with messengers and employers and stay organized throughout the workday.

 

In short, you need to be a technically based site service engineer, develop good communication and courier service skills, and be comfortable with a mobile office and work on the road.